MTN Nigeria has introduced a state-of-the-art digital experience centre in Abuja, harnessing the power of 5G technology to revolutionize customer interactions. This pioneering facility, located at the MTN Regional office in Maitama, marks a significant milestone as the first of its kind by a telecom company in Nigeria, aimed at demonstrating the transformative potential of advanced technology in everyday life.
During the unveiling event, Ogunwa Nwoye, the Chief Customer and Experience Officer at MTN Nigeria, emphasized the strategic role of the centre in showcasing technological possibilities and enhancing customer and business interactions. “This launch not only introduces the first digital kiosk enabling up to eight independent user journeys but also represents our commitment to pushing the boundaries of what is possible with technology,” Nwoye explained.
The centre offers a broad spectrum of services, including SIM card purchases, data plans, and smart home solutions, all designed to empower customers to manage their digital lives more effectively. “Our goal is to ensure that Nigerians can unleash their creative potential and innovate freely, supported by cutting-edge technology,” she added.
ThankGod Otorkpa, Regional General Manager North at MTN Nigeria, highlighted the importance of maintaining human connections in the digital era. “While we transition to digital platforms, the human aspect remains crucial. Today’s event is a step towards future collaborations that blend technology with personal engagement,” he stated.
